Terms and Conditions

www.poptribe.com Terms and Conditions

Effective date: 1st day of October 2022

PopTribe.com is a shopping platform which connects creators and brands.

To keep their account active, the brands must approve and ship at least 10 items to creators every month and pay the membership fees.

Only approved creators can access items and resulting collaborations. All items are heavily discounted or free of charge in return for social media promotion.

By signing up to PopTribe, the creators are agreeing to post any purchases/collaborations across their social media channels. Obtaining gifts via PopTribe is conditioned upon the creation of social media content with respect to each product within THREE WEEKS of receiving the items.

If the creators DO NOT post purchases across their social media channels within the given timeframe, they will forgo their industry discount and will be charged full price for the purchase. If the creator fails to comply and does NOT post purchases as content, he or she will be immediately banned from our community and future purchases will not be possible.

By obtaining items through PopTribe, the creators agree to tag the relevant brand and PopTribe in every post relating to that transaction.

By signing up for a PopTribe membership, creators agree to allow us to use their profile pictures on our website.

When posting any items from PopTribe, creators agree to allow us to use those images across our social media channels, marketing materials, and our website.

Any creator may be chosen as one of our “featured creators” and if so, we reserve the right to choose an image from the creator’s public forums that’s in line with our style philosophy. If any creator does not wish for this to happen, please email us at [email protected]

Cancellations

There are no minimum commitment periods. Cancellations of PopTribe membership remain the responsibility of the user and must be requested by completing the cancellation procedure in their dashboard/account. Refunds are not available for lack of use, or for any payments prior to cancellation being made. Users will receive a cancellation confirmation via email, and only then is the cancellation in force. Users who do not receive a cancellation email should email us at [email protected]

User’s access to the platform will cease immediately upon cancellation.

Membership fees are non-refundable.

Currency

All payments are in USD.

Indemnification

Our services could not function if it were liable for the actions or inactions of third parties both on and off our services and for actions of our users targeted against third parties. Thus, the user hereby agrees to release PopTribe and its affiliates and subsidiaries, and each of its and their respective officers, managers,  agents, partners, and employees from all damages (whether direct, indirect, incidental, consequential, or otherwise), losses, liabilities, costs, and expenses of every kind and nature, known and unknown, arising out of or in any way related to disputes between the user and third persons (including other users) in connection with our services, including, but not limited to matters related to late posting, image quality, styling quality, the content bloggers write in captions, non-posting, shipping, customs, and returns. We reserve ownership and the rights to use any social media content created with items obtained through the platform for any marketing or promotional purposes.

Complaint Resolution

We will attempt to make all efforts to resolve a complaint internally, complaints can be made via contacting [email protected], if we fail to come to a solution to which both parties agree,  any dispute, controversy, or claim arising out of, relating to, or in connection with this contract, including any question regarding its existence, validity or termination, shall be resolved by arbitration in accordance with the ACICA Arbitration Rules. The seat of arbitration shall be Montreal, Canada. The language of the arbitration shall be English or French. The number of arbitrators shall be one if the parties agree on an arbitrator. If the parties cannot elect one arbitrator, each party chooses their own arbitrator, at which time the chosen arbitrators shall elect a third arbitrator.

Users have a right to opt-out of arbitration by giving us written notice, within 30 days of publication of updated terms of use (updated terms published on October 13th, 2022) or within 30 days of concluding an agreement with us, whichever date occurs later.

Amendments

These terms and conditions may be updated in the future; thus, we recommend users read these terms carefully each time they are agreed to. We will not change any terms and conditions unilaterally. Users express their consent to these Terms prior to the conclusion of their agreement with PopTribe.

Subject to the conditions set forth herein, PopTribe may amend this Agreement and the other Terms of Service at any time by posting a revised version on the Site. The company will provide reasonable advance notice of any amendment that includes a substantial change – either by posting a notification on our website or sending email notifications.  If the Amendment includes an increase to Fees charged by PopTribe, PopTribe will provide at least 30 days advance notice of the amendment but may not provide any advance notice for changes resulting in a reduction in Fees or any temporary or promotional Fee reduction.  Any revisions to the Terms of Use will take effect on the noted effective date or when posted. If there is no noted effective date the date of the posting will be considered the “Effective Date”).

Amendments to these Terms will be posted to our website, and we shall provide the recent date of the update at the top of the updated Terms.

Users are obligated to check these Terms and Conditions periodically for Amendments. A user’s continued use of the Services following the effectiveness of any Amendment to these Terms constitutes acceptance of said Amendment. However, if any Amendment to these Terms and Conditions is not acceptable to the user, they shall stop accessing, browsing, and otherwise using the Services.